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Customer Support Services

Packaging Horizons' commitment to Customer Service is a major component of our Total Product concept.

We have many customers in the banking, retail and food service industries who operate multiple sites. Other clients have special seasonal requirements. Packaging Horizons is committed to providing a custom level of service to complement out Alert Security Bag products and deliver a complete Total Product for each customer's unique business.

FedEx Pickup of Alert Security BagsOur Service Commitment:

Alert Security Bags are in
stock for immediate shipment.

Orders placed by 1:00/pm
Eastern time are shipped the
same day.

Contact us to discuss
the specific requirements of
our business.

1-888-467-1916, ext. 10
Customer Service

Direct shipment from our facility to individual client locations.

Custom designed security bags for specific customer requirements.

Inventory management to insure that product is always available for immediate shipment.

Custom reports which enable corporate finance and security to monitor their program. (Utilizing our unique Continuous Security roll packaging features, reports can document the exact security bag serial numbers shipped to each of your locations.)

A variety of order entry and billing methods are available. We do business the way you want to do business.

Customer Satisfaction Guarantee

The goal of every Packaging Horizons' employee is to provide each customer with an outstanding level of customer service in combination with quality Alert Security Bag products.

Packaging Horizons Corporation offers a sample request service in order to familiarize interested contacts with our Security Bag products. We encourage those interested to inspect our product options before purchase in order to determine their suitability for the specific intended use.

Within 30 days of purchase Packaging Horizons Corp. will replace at no charge any product which it judges to be defective in either materials or workmanship.

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